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Benefits of Office 365’s Email Archiving Features

Outlook’s new feature allows you to hold onto deleted emails longer than ever. By setting a later purge date, you can hold onto important communications without cluttering your email folders.  

Office 365 Archiving

Most people have likely suffered the heartache of deleting an important email. You search and search again through your inbox and the communication is nowhere to be found. Although some providers archive emails automatically instead of deleting them forever, the emails are eventually purged from the server. With Outlook’s new feature you can hold onto emails longer and not worry about those emails disappearing for good a short month later.

Why Save Deleted Emails?

For each opened email, you have to make a clutch decision: archive or delete the communication? In some cases, like if you receive any spam, deleting the offending email is a no brainer. However, emails from contacts are often different. For instance, if a colleague sends a link to a website you need, you may decide to delete the email after finding the URL. However, a couple months down the road you may wish to bring up the email. If the email has yet to be purged, this saves you the headache of having to get in touch with your coworker to ask for him or her to resend the information. Another case for not prematurely deleting emails is to retrieve contact information. If you accidentally delete an email without copying contact details, you may have a hard time tracking down the sender to get back in touch.

Office 365 Presets

In most cases, deleted Outlook emails are automatically set to purge from the system after 30 days. For onsite Outlook inboxes run on an Exchange server, an administrator is responsible for setting the length of time for emails to stay in the Deleted folder. This timeframe is managed through the system’s Messaging Records Management feature. The default setting is for emails older than 30 days to get moved to a recoverable subfolder. The subfolder holds onto the emails for 15 days before completely removing them from the system. Onsite Exchange users were able to change this default setting in the past, but Office 365 administrators were stuck with losing emails permanently after 30 days. Luckily, the retention policy is now changed for Office 365 and administrators have the option for allowing the purge to take place a maximum of 24,855 days in the future. The date used by the system is the timestamp of the email or the last time the message was edited.

Don’t worry about any of these settings getting rid of your archived items. Once you save an email to a particular folder, the email can only be manually deleted from the server. Keep in mind there is a setting to delete expired items in Outlook within your Office settings. For instance, emails in your inbox have a default aging period of six months while outbox emails age after three months.

If you don’t have any system recovery options in place, prematurely purging Outlook emails can be disastrous. Make adjustments to your purge settings to have a holding place for emails you’re unsure if you should permanently delete or not.

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My In-House IT Guy Just Quit…Where Do I Go for Omaha IT Services Now?

You don’t have far to go if you’re an Omaha small business entity looking to re-up your IT support bid after losing your in-house IT staff. Just call on InfiNet, your friendly, local Omaha IT services company – and the only IT support firm you’ll ever need to get you the reliable, business-aligned service and support you require!

Omaha IT Company

Can you describe your basic approach to Omaha IT support services?

Whether targeting and removing potential and actual threats (internal or external to your network), or delivering BYOD-savvy mobile device management, server security, network and cyber security, competitive cloud services, or other aspects of IT stewardship, we treat each case and client as a unique chance to do our level best work.

With our best practices in your employ, each IT system facet and anomaly is thoroughly analyzed, monitored, and managed as part of our IT support services Omaha businesses have come to trust.

What kinds of IT service strategies can I expect from you?

We believe providing A-level IT strategy involves incorporating our clients’ overall vision and objectives, with an express goal of delivering maximum IT productivity and performance, both consistently and affordably.

You get optimized computer network performance through carefully conceived-of strategies that combine advanced technology, collaborative planning with client staff, and long-term, threat-preventative measures that ensure less downtime disruption or failure of any aspect of your IT network.

What do you tell Omaha business owners in regards to the need for competitive and reliable IT solutions?

Every business owner wants to be more profitable, and our proprietary IT strategy takes in all elements of what informs that principle. We partner with you, in effect, to build the most efficient, streamlined, high-performance IT network possible. In fact, we don’t rest until your IT networking infrastructure is guaranteed to be as threat-proof, resilient and robust as it possibly can be.

Our IT support specialists also work closely with your in-house IT department or executives to design and develop (if need be) exactly the right IT infrastructure to fit your operations.

For which industries do you provide managed IT services in Omaha?

We’ve focused on serving the following industries with our special brand of Omaha managed services:

  • Omaha small businesses
  • Law firms
  • Senior Care facilities aka Retirement centers
  • Architecture and Engineering firms
  • Healthcare facilities like hospitals, doctor’s offices, clinics, etc.

Can you effectively become my new “IT guy”?

You bet we can! We’ll act as your ongoing IT consultants and vCIO, handling all vendor management and IT systems monitoring at the same time, with likely better results than you’re used to.

Do you have a competitively-priced managed IT services option?

Absolutely! We’re a leading managed services provider in Omaha, offering our clients predictable flat-fee agreements on managed IT support services that are both scalable and, compared to the potentially high cost of doing without trustworthy IT services, extremely affordable!

I’m impressed! When can we get started?

Right away! InfiNet is a trusted Omaha NE IT services provider that does everything it takes to produce total client satisfaction. If you have an IT challenge for us, please give us a call at 402.895.5777 or email us at [email protected] and we’ll get you started with the best IT services in Omaha for your time and money!

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Are you prepared to face WannaCry Ransomware 2.0?

WannaCry Ransomware has hit thousands of businesses, government institutions, and private citizens worldwide.

Wanna Cry Ransomware

It’s been all over the news.

And as you have probably heard, it’s only getting worse.

WannaCry version #1 was destructive for those affected by the ransomware causing downtime, disruption, lost revenue, and in the case of the National Health Service hospitals in the UK – putting lives at risk.

But WannaCry version #1 had a fault.

A 22-year-old, anonymous security analyst known as MalwareTech discovered that there was a “kill switch”  buried in the code of this vicious ransomware. This “kill switch” consisted of an unregistered web address. When the virus first contacted a victim’s computer, it would reach out to this web address buried in the code. If it received a reply from the address, the WannaCry ransomware would shut down entirely.

But here’s the problem

Version #2 of WannaCry  – WannaCry 2.0 –  is coming out and promises to be worse than the first.

The analyst who discovered the original “kill switch” has stated, “Version 1 of WannaCrypt (also known as WannaCry) was stoppable, but version 2.0 will likely remove the flaw. You’re only safe if you patch ASAP.”

Can’t patch your computers?

If it is impossible to patch your computers, following  Microsoft’s instructions on disabling Server Message Block version 1 (SMBv1), will do the trick.

Not sure if your business computers are patched with the latest Microsoft updates?

Don’t know if you’re following the Server Message Block version 1 disable instructions right?

Call in the experts. Call InfiNet Solutions.

Preventative action is the only thing that will save you from pain due to WannaCry.

International cyber-security experts tell us that it is only a matter of time before the criminals disperse WannaCry Version 2.0 that will not have the “kill switch.”

That’s when the real pain begins

Make the call now.

It’s vital that you take action!

The InfiNet Solutions IT professionals will make sure that your patches and backups are up to date so you can weather this tidal wave of cyber-criminal activity.

The safest thing for your business in this dangerous cyber-climate is to bring in the professional cyber-security team from InfiNet Solutions.

We’ll make sure that you are ready to face an attack from WannaCry 2.0 head on.

Don’t wait!

Once your computers are infected with WannaCry 2.0, there is nothing that can be done to retrieve your files without paying criminals hundreds and thousands of dollars.

Let us help you NOW to save you financial losses!

Contact us at (402) 895--5777 or [email protected]

Are you prepared to face WannaCry Ransomware 2.0? Read More »

Ransomware Takes Down Hospitals in the UK. – Are your systems safe?

 Ransomware Strikes UK Hospitals

It’s called the Wanna Decryptor, and it’s one of the most feared ransomware strains today.

Why?

Because once your systems are infected with this ransomware variant, there is nothing that can be done for you. There is no known software that can decrypt a computer or network once it has been infected and encrypted by this particular weapon of global cyber-criminal syndicates.

Wanna Decryptor has hit the National Health Service of England and Scotland hard.

UK’s National Health Service announced on Friday, May 12, 2017, that Wanna Decryptor had been used by criminals to take 16 hospitals and administration facilities hostage in the UK.

The ransomware has brought the computer and telecom systems in those institutions to a standstill.

What do the criminals want?

They are demanding 415,000 pounds by May 19th.

If that amount is not delivered to them, they have threatened to delete all of the encrypted files – leaving those NHS hospitals and administrative centers crippled.

The BBC has reported that the pain caused by this ransomware attack is already being felt and that patient treatment – and lives – are being put in jeopardy. Why? Doctors cannot readily access health records, patient histories, or even records of medications. The situation at the hospitals under attack is so critical that ambulances are being redirected away from these hospitals to other facilities that are not affected.

At this point, the official line from NHS is, “We do not have any evidence that patient data has been accessed.” But the fact that NHS cannot say definitively that the criminals have looked at the private patient records they have encrypted is little comfort to the doctors, nurses, and patients who are valiantly trying to make do without access to those same records.

At this time, the UK’s National Cyber Security center is working together with NHS to try to mitigate the situation, but that does not mean that a quick resolution to the situation is on the immediate horizon.

It has also been reported that the US, China, Russia, Spain, Italy, Vietnam, Taiwan and others are also experiencing difficulties with this strain of ransomware.

The hospitals under attack are not expected to be open to full-service again until next week. At the moment, they are limping along trying to care for their patients as best they can and transferring patients with higher needs to facilities not affected.

So what happened?

The NHS spends millions on computer security each year.

And they’ve been hit with ransomware.

If the NHS isn’t safe – no one is.

What’s worse…there is NO DEFENSE against ransomware.

You either PAY UP, recover your systems from a previously backed up copy, or LOSE IT ALL.

It’s time for your business to prepare.

They’ll hit anyone they can make a buck off of.

No business is immune from a ransomware attack.

InfiNet Solutions of Omaha has a solution which can have you back up and running cleanly in less than 1 hour after a reported ransomware attack.

But our solution has to be in place before the attack occurs.

Are we trying to scare you into purchasing our services?

No. The criminals are the ones doing the scaring.

We’re offering hope and a solution – but you have to act BEFORE your systems are compromised by ransomware.

Let’s get your business fortified against the menace of ransomware NOW.

Ransomware Takes Down Hospitals in the UK. – Are your systems safe? Read More »

Wisdom Wed Snapchat

Wisdom Wednesday: Master Snapchat In Your Business

When it comes to social media marketing, Facebook, Twitter and YouTube are no longer enough. Get an edge over your competition by mastering Snapchat now!

Snapchat For Business

Since all but taking over online communication, social media has become a viable business tool as well. Social media is easy and affordable to use, and it allows access to vast numbers of potential new customers. While Facebook, Twitter, LinkedIn and YouTube are being used liberally by today’s businesses, there’s one exciting platform that isn’t seeing as much traffic: Snapchat.

Snapchat is one of the fastest-growing social media options with millennials. There are well over 100 million active Snapchat users, and over 70 percent are under the age of 34. Put quite simply, businesses looking to connect with this crowd should be on Snapchat.

Easy to Use

Snapchat works by providing an interface through which users can easily send photos and videos, or “Snaps,” to their followers. The media sent is only viewable for up to 10 seconds (the user gets to determine the length of the display). Afterward, it disappears forever. Multiple snaps can be strung together to create a “story” viewable for up to 24 hours.

Some other compelling Snapchat facts and stats include:

  • Users are Highly Active. An impressive 65 percent of Snapchat users post new content at least once per day. You can do the same, and your business will stay active in the consciousness of potential customers.
  • Ready to Buy. Nearly 60 percent of college students said they were very likely purchase a product using a coupon they received via Snapchat.
  • Get More Personal with Users. Snapchat allows for showing current and potential customers a more casual, behind-the-scenes view of your company.
  • Builds Trust. Trust in your brand will grow the more you post on Snapchat. Users will come to feel as if they “know” your company and be more likely to choose you over your competitors.

Growing Your Snapchat Network

Unlike Instagram and Twitter, hashtags aren’t enough to entice new followers. On Snapchat, users must find and add you. To add users, you must know their Snapchat names. Snapchat does not have native discovery capabilities. Gaining Snapchat followers requires using your company’s online presence – including your other social media accounts – to raise awareness about your Snapchat account. Here are some tips for getting the ball rolling:

  • Promote Actively. Promote your Snapchat account name within your other social media profiles as well as in email signatures, blog posts and on your website.
  • Use the “Add Me URL.” This feature allows for sharing a customized URL on other social media platforms. It lets users easily and rapidly connect with you. Use this link and replace “username” with your business Snapchat account name:https://www.snapchat.com/add/username
  • Share Valuable, Compelling Content. Plan a content series that tells a story, teaches something new, allows users to play a game, or otherwise keeps them engaged.
  • Use Snapcodes. Grab your Snapchat QR code image as a cropped screen shot and use it within your other social media account profiles.

Getting active on Snapchat now can vault your business ahead of the competition on this fast-moving platform. If your company is ready to succeed on Snapchat, contact InfiNet Solutions of Omaha at (402) 895--5777 or [email protected]. We look forward to helping you succeed!

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