Michael Johnson

An IT manager’s work can be difficult at times. This is mostly because of the ever-dynamic nature of technology. There is always something new and better being developed every day. It is the work of the IT manager to know the best technology to use, one that functions on a 24-hour basis and also one that’s easy to manage by the employees. He must ensure that his employer stays current on the specific technology that delivers the desired results.

Change is a good thing, but not when it concerns IT managers. They are usually cautious of introducing changes that might cause chaos. So then how will they be able to overcome their fears and embrace change that will improve their employees’ working environment? Here are some useful steps to help IT managers improve their workplace, maintain modern standards, and give all employees a better work experience.

Introduce a Digital Task Force

This can be done through the labor model which gives employees the flexibility and freedom to work from just about anywhere. This, of course, depends on the specific tasks and what projects employees must get done each day. The only problem is that different employees have different preferences. Some prefer more advanced technologies because that is what they are accustomed to in their personal lives. Others would like to work with old-fashioned systems. This only makes it harder for IT supervisors to find solutions that work for everyone.

Using one software package in the workplace is no longer effective. The IT department should work alongside departmental heads in order to manage ever-changing demands in the digital workplace. They should work through and adopt technology that will boost employee productivity. Technology must be user friendly as well.

Combat Resistance

This is an obvious challenge because it is not easy to introduce something new and then get 100% acceptance. Some employees will still try to resist the changes, not because it isn’t beneficial, but because of the fear that they might not be able to master the new technology. The best way to deal with resistance is to get the employees involved right from the start, way before the organization makes an investment in the new technology.

Communication is also an essential part of the whole process. Discuss the advantages of the new technology and the positive impact it will have on them and how it will improve their work place in terms of productivity. Ask for feedback. Look to department supervisors to provide reports when they encounter any problem.

Security

Keeping a system secure is not an easy task, especially with the increased reports of data breaches. Limiting the access points to sensitive data is one way of ensuring that your system is protected. The employees should be made to understand the need to balance between easy access and the data breach threats. They should also be taken through an awareness training touching on accidental exposure, insider theft, phishing emails, and attacks like ransomware and malware. These coupled with other training will ensure that there is better service delivery and that necessary security measures are in place.

Systematically Deal with the Tech Stack

Tech stack is the overwhelming number of applications or software that are no longer useful but still remain installed in a computer system. There are always new upgrades made, but rarely does anyone follow-up and get rid of the software that is outdated. These software programs could be used as the backdoor entrance for cyber thieves. IT managers should always ensure that these “doors” are closed and locked.

There should be constant communications between the chief technology officers and the department’s chief information officers with a view to streamline the sharing of data and information on cloud-based platforms. The Cloud ensures that users are able to access documents, make edits to them and any changes are automatically updated ensuring accuracy across the board.

Show Your Importance

Today, software updates are easy to do since more technology is moving to cloud. Even with that, the IT manager still needs to ensure that new software is beneficial to the users and that it is a worthwhile investment. A lot of research should be conducted to ensure that the new technology is yielding the desired results.

Wrap Up

When it comes to the introduction of new technology in the workplace, IT managers should treat this like a team effort long before it is introduced. Throughout the necessary training for employees, to the follow-up process once the technology is in place, everyone needs to be included. A savvy IT leader will take strategic moves to make changing over to newer systems a positive process for everyone.

The All-New Surface Go: What You Need To Know

There’s no shortage of gizmos and gadgets to choose from in today’s tech world, but not all are created equal, and some are exceptionally unique, like the new Microsoft Surface Go. The Surface Go is the tech giant’s way of combining the Surface Pro’s premium features with affordability and portability – two of the most sought-after features for laptop and tablet owners, understandably. Touted as the “smallest and most affordable Surface yet,” the Go is one of Microsoft’s most exciting new ventures, and with its August debut fast approaching, there’s plenty to know about this trailblazing 2-in-1.

Those familiar with the Microsoft Surface line may have a solid idea of what’s to come in the Go. Here are a few of the most interesting aspects of the Microsoft Surface Go, including specs, price, and all the things you can do with this piece of gadgetry in tow.

What Does It Look Like?

One of the Go’s most endearing qualities is certainly its tiny size. Like its predecessor, the Go is a tablet that attaches firmly to Microsoft’s Type Cover keyboard. Measuring at 9.6 by 6.9 inches, it’s just 8.3 mm thin and weighs only 1.15 pounds. About the size of a composite notebook, with a 10-inch diagonal display that’s sufficient for everything from business to entertainment, the Go is primed for accessibility, above all.

With a gadget made for accessibility comes a need for durability. The Surface Go boasts a magnesium enclosure and an ultra-bright, high-resolution touchscreen bonded with durable Gorilla Glass. And with respect to the design of the Go, convenience is key. It comes complete with a kickstand that extends to 165 degrees, as well as support for a stylus pen, which can magnetically attach to the tablet.

There are also plenty of ports to keep you productive all day. There is, of course, the charging port, but in addition, you’ll find a USB-C 3.1 for data and video, as well as a MicroSD card reader and a headphone jack.

What Can The Surface Go Do?

When designing the Go, in addition to portability and affordability, Microsoft aimed for productivity. They sought to create a device that would be sufficient for both work and play. From Office apps for business and school to Netflix and Hulu for entertainment, Microsoft’s team kept a wide variety of users and uses in mind to create a gadget that checks all the boxes.

When it comes to display, the Surface Go doesn’t skimp. Its high-resolution PixelSense Display is custom-built and can support the Surface Pen with exceptional pressure sensitivity, low latency, low pen parallax and precision. All of this results in near-perfect note taking, design, and drawing.

Easy on the eyes but bold enough for vibrant videos, art, and photos, the Surface Go isn’t short on aesthetics in the least. Even the Surface Pro’s screen capabilities are unique. When in portrait mode, the screen is designed to fit the scale of school textbooks. While in landscape mode, pages will appear side by side, mimicking a paperback in your hand.

Power-wise, despite its small size, the Surface Go is nothing to scoff at. It gets its power from a 7th Generation Intel Pentium Gold Processor 4415Y, which allows for up to nine hours of battery. Other features include Windows’ Hello face recognition camera, which will be used for bio-authentication, plus two front-facing speakers and a sufficient 8-megapixel rear camera to capture high-quality photos.

How Much Does The Surface Pro Cost?

Compared to the Surface Pro, the Go is a steal, and the most affordable Surface ever. When it ships in early August, it will cost $399. With this, users will receive 64 gigabytes of internal storage, plus 4 gigabytes of RAM. More costly options include one with 256 gigabytes of storage and an impressive 8 gigabytes of RAM, as well as an LTE version, which will be available later in 2018.

If you’re looking for add-ons, you’ve got options in a Type Cover keyboard and stylus pen. The Surface Go has the option of a signature Type Cover, custom-made with design features that make for a superb typing experience. Ergonomic key pitch, excellent key travel, and high precision tuning are a few other details you’ll find in the Type Cover. There is also the option to connect your device to the Surface Mobile Mouse for further convenience.

Wrap Up

With an ever-growing number of laptops, tablets, and other tech gadgets to choose from, Microsoft’s taken big steps in creating something more affordable. Hot off the heels of the success of the Surface Pro, the Surface Go is the answer for those who want an inexpensive, but tech-heavy tablet computer. If you’re among the crowd looking for a sleek combination of looks, function, and savings, the Surface Go may be right up your alley.

What is SNMP?

If you are a new network professional in the field of Information Technology, SNMP is an acronym you will come across often. Or you may have heard of it at some point during IT training. SNMP means “Simple Network Management Protocol.” It is an application layer protocol integrated with an internet protocol suite to help with the management of online communication protocols.

SNMP was first used in the late 80’s, a time when companies were investing heavily in internet networks. SNMP effectively aids the monitoring of network infrastructures such as data stations, printers, servers, hubs, routers, WINS, and host configurations.

Today, it is still one of the most widely used layer protocols for simple networks. Many networking specialists love it because it offers a consistent and reliable way of monitoring many devices on a network simultaneously. It also allows for sharing of information between the components of the network even if the devices run on different operating systems.

Why is SNMP important?

Network management protocols like SNMP have made identification and management of network devices easy and convenient. The protocol keeps track of changes in the network and relays the status of all network devices in real time.

SNMP architecture

As the name hints, SNMP has a simple architecture which is based on the client’s server technology. Basically, the server is the network manager; it measures different variables and processes data relayed from different devices on the internet network. Client devices on SNMP networks are referred to as “Agents.” The agents are either computing devices or peripheral devices connected directly or indirectly to the network. They include computers, phones, printers, and network switches, among other devices.

SNMP data Hierarchy

Even though the SNMP network protocol is based on a simple architecture, its philosophy of data hierarchy is a little complicated or at least will seem complex if you are not familiar with it. Fortunately, the data hierarchy is easy to understand once you grasp the concept behind it.

The SNMP data hierarchy works on a tree-shaped format whereby the branches at different heights represent data available for managers at different management levels to collect. These branches are referred to as Management Information Bases (MIBs) and every level represent of MIBs embodies a group device or peripheral device components. Each MIB is identified using either a unique number or a string. The numbers and strings work on the same concept as hostnames or IP addresses and can be interchanged.

All the management information bases have one or multiple nodes. These nodes represent the devices or device components on the MIB. The nodes are marked using Object identifiers (or simply OIDs) which are also denoted using either numbers or strings.

Using the numbers and strings, managers can troubleshoot or run a query on an agent and to find out the status of network devices in real time. For instance, if a manager needs to know the status of an interface, he will start by querying the MIB then narrow down to the OID value which represents the operational status of the interface.

Are the OIDs important?

MIBs and OIDs are data hierarchies on SNMP systems. They may seem confusing at first but there are many advantages to them. The most outstanding advantage is that you can pull down the exact information you need without necessarily sending explicit requests to the client device to collect it. This significantly reduces pressure on network resources and ensures that all data pertaining to the status of the network is readily available to managers on request.

The architecture is also easy to understand, flexible and can incorporate many devices at different parts of the network. The simplicity makes it possible to pull up large chunks of data from the devices quickly without jamming the network system. The data is usually available in its simplest form and in real time, which makes decision making easy and fast.

Versions of SNMP

SNMP has undergone numerous developments over the years. With every new version comes more features and functionalities than the previous version. In addition, each version has different network protocols so you have to be keen on a version that will serve your network management needs best.

One remarkable attribute that makes a big difference between the versions is the security feature. Various network systems have different security requirements, so you must find a version that best serves your unique needs. Below is a highlight of the versions:

• SNMPv1─The very first version of SNMP. Has very weak security properties. Still widely used today, especially by companies which have not updated their SNMPs to more recent versions.
• SNMPv2- First used in 1993. It had more enhanced security features compared to SNMPv1.
• SNMPv3-Released in 1998. It is the most recent version and most secure version.

SNMP Wrap Up

Simple Network Management Protocol (SNMP) offers easier identification and management of network devices. It makes real-time monitoring of the status of your network accurate and dependable. It also makes the management of online communication protocols possible. SNMP evolves and develops with every new version to deliver better features and functionalities.